by Scott McKain : All Business Is Show Business: Strategies For Earning Standing Ovations From Your Customers

ISBN : #1558539743 | Date : 2002-03-01

Description :

PDF-7c103 | Every day your organization – and you – are in the spotlight. Your employees are performing and the audience – your customers – will love the show, hate it, or worst of all ignore it. Scott McKain has discovered what the film, television, and music industries have known for years: to be successful, you must create an emotional link with your audience.In a recent survey, Scott says, more than 70% o… All Business Is Show Business: Strategies For Earning Standing Ovations From Your Customers

All Business Is Show Business: Strategies For Earning Standing Ovations From Your Customers by by Scott McKain

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