by Sorin Dumitrascu : Managing Difficult Conversations: A Practical Guide

ISBN : #1520548184 | Date : 2017-02-07

Description :

PDF-cd876 | Preparing for difficult conversations is an important part of effective communication in the workplace. A difficult conversation is one where emotions are involved, there’s an element of risk, and the exchange has the potential for confrontation. When you’re preparing for a difficult conversation, don’t avoid the situation. Make sure your goal for the conversation is clear, realistic, and relevan… Managing Difficult Conversations: A Practical Guide

Managing Difficult Conversations: A Practical Guide by by Sorin Dumitrascu

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